Privacy Policy
Last updated: June 21st, 2025
This Privacy Policy explains how EVOLVEX ("we", "us", "our") collects, uses, and shares your personal information when you visit our website evolvex-official.com (the "Site"), make a purchase, use our services, or otherwise engage with us (collectively, the "Services").
By accessing our Services, you agree to the practices described in this Privacy Policy.
Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our business, services, or legal obligations. If changes are made, the updated version will be posted on this page with a revised "Last updated" date. Please review it regularly to stay informed.
Information We Collect
Information You Provide to Us Directly:
- Contact Information: Name, address, email address, and phone number.
- Order Details: Billing and shipping address, purchase history, and payment details (excluding full credit/debit card information).
- Account Information: Login credentials and account preferences.
- Customer Service: Any content shared when contacting support or sending messages.
Providing some of this information is voluntary, but necessary to access certain features.
Information Collected Automatically:
- IP address, browser type, and device information
- Browsing and usage behavior
- Cookies and similar tracking tools
This helps us improve functionality, customize content, and analyze how users interact with the Site.
Information from Third Parties:
- Our e-commerce platform (e.g., Shopify) for site operations
- Payment providers to process your transactions
- Marketing tools and analytics providers for performance tracking
All third parties are expected to handle your data in accordance with their own privacy policies.
How We Use Your Information
- Order Fulfillment: To process and deliver your purchases, confirm orders, manage returns, and provide support.
- Account Management: To create and maintain your user profile.
- Marketing: To send updates, promotions, or personalized offers (if you’ve opted in).
- Security & Fraud Prevention: To monitor for unauthorized activity or misuse.
- Customer Support: To respond to inquiries, troubleshoot problems, and improve user experience.
Cookies and Tracking Technologies
We use cookies and similar tools to improve functionality, personalize content, and analyze site performance. You can manage your cookie preferences via your browser settings. Please note, blocking cookies may affect your experience on our Site.
Our Site may also include third-party cookies, for example, from advertising or analytics providers. These third parties may collect data in accordance with their own privacy policies.
Disclosure of Information
We may share your information in limited circumstances, including:
- With third-party vendors performing services on our behalf (e.g., delivery services, customer service providers, payment processors)
- With advertising and business partners to personalize marketing, if you’ve consented
- Within our company group for internal operations
- When legally required or to protect our rights and the security of our customers
We do not sell or rent your personal information.
User-Generated Content
If you submit reviews, comments, or other content to be publicly displayed on the Site, this information may be visible to others. We are not responsible for how such content is used by third parties.
External Links
Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. Please read their policies before providing any personal data.
Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Email: support@evolvex-official.com